Refund Policy

You can request a full refund within 30 days of your order date. This covers the one-off branded report and the first payment on any subscription plan. Change of mind counts as a reason.

Payments are processed by our payment provider, Paddle, who handle refunds on our behalf. Request one at paddle.net using the email address on your receipt, or email us at support@inboxdoctor.io and we will start it for you.

Refunds return to the original payment method. Timing depends on your bank, usually five to ten business days.

You can cancel at any time from your account page. Cancelling stops future renewals and keeps your access running until the end of the period you have already paid for. Renewals outside the 30-day window are handled case by case — if a renewal caught you by surprise, write to us and we will sort it out.

Paddle's own refund policy applies in addition to this one, and nothing here limits your statutory rights.